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| Services >Managed IT Services >Network Services >Custom Software >Backup and Disaster Recovery >Web Systems >Social Networking >Turnkey Computer Systems >Consulting Services >Training >24x7 IT Help Desk >Special Offers |
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Bracco Systems |
| Managed IT Services |
For Small and Mid-Sized Business Owners: |
Bracco Systems Care acts as your internal IT department to provide routine computer system maintenance and includes
unlimited technical support using our world-class
remote support system. With Systems Care we handle all computer-related issues, providing a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our office. WHAT'S INCLUDED?Bracco understands your frustration at slow and unreliable computers and has developed a comprehensive solution to keep them secure and running smoothly. We will keep your servers, workstations, laptops and mobile devices optimized by performing daily, weekly and monthly maintenance. This service includes:
The most successful companies know what they do best hire experts to take care of the rest. By using outsourcing as an overall management strategy, companies can focus company resources on the primary business of the organization. Systems Care includes comprehensive monitoring of your
systems and network-based equipment, as well as an inclusive
management schedule that will keep your team productive.
Systems Care utilizes proven technology to automate many
tasks and delivers the expertise of our entire company directly to your
office.
Bracco's certified technicians will keep your servers up-to-date
with the latest software patches, hardware firmware, and security
fixes. By monitoring and recording the status and statistics of all the
devices on a network, we can proactively plan for capacity issues,
respond to changing needs and handle any problems before they
become emergencies. Designed with Small Businesses in mind:
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| Network Services |
Planning, Installation and SupportBracco specializes in networking systems for the small business. After reviewing your requirements we can design a network for your needs, implement maintenance procedures, set up backup and security systems. We can also save you money with a service agreement so that you can be secure in the knowledge that your network is protected. Whether you need a simple shared printer between two computers or you want to connect up remote sites and a mobile sales force - we have the expertise and the tools. |
| Software Development |
Bracco has, through thousands of hours of research and development, acquired a clear understanding of the role software should play in enhancing your companies profitability. And since our suite of services includes all aspects of design, existing software integration, complete documentation and on-site training your solution won't suffer from missing pieces. We work with a large selection of 3rd party products in a number of industry segments including legal, medical, travel, real estate, construction, winery. Bracco Software Development utilizes a thorough complement of the latest available technologies. We are technology neutral and not tied to any particular vendor’s products. We can evaluate your requirements and provide the best solution to meet your critical business needs without bias for any particular platform or technology. The Development ProcessSoftware Design and Production Reviews take place at your company and over the Web that evolve a design from rough draft to the polished concept that your company's brand and message demands. We close the review loop with system and process recommendations (including alternative product offerings) and provide an implementation plan that offers objective findings and recommendations based on your business needs. The completed concept is then carried through the production phase. Bracco can transfer the project to your internal staff or offer ongoing support, according to your needs. Integrating With Your Existing SoftwareThe growth of an information infrastructure, like the growth of the organization relying on it, often takes on a life of its own. One change necessitates others; for example, adding Internet email can lead to upgrading the business mail system, which can lead to upgrading the entire network and system infrastructure. Select people throughout an organization have system expertise in their particular functional area, but no one seems to have a handle on the big picture. We explore all facets of your organization; goals, business processes, corporate culture, and information technology needs. Applying this knowledge, we work with you to assess where you are and where you want to be, recommending technology-based strategies to get you there. In some instances, it is more appropriate to build on existing software utilities rather than program a custom built solution. There may be a need to apply contacts, emails, and other vital information in functions not available in the current software. Many companies would like to achieve this while maintaining their current software. Customization of these tools and plug-in applications allow them to have the additional features without completely migrating to a new tool. Bracco also provides the fixes and tweaks to data management and computation utilities such as database and spreadsheet programs. Common needs include database re-design, Microsoft Access fixes, importation and exportation, and macros. Becoming Self-Sufficient: A principle advantage of tool customization is that employees are already familiar with the core product being used and most additions made by Bracco are transparent. This enables employees to quickly adapt to new features and maintain the software themselves. Mailing, Emailing, Faxing, Dialing: Automating mailing duties saves time and ensures accuracy. Bracco can integrate your current address database (or email program) with our solutions for sending newsletters, mailing bills, making phone call reminders or faxing brochures. Documentation: Automated document system queries user for information, using simple forms, and builds documents in variety of output formats according to templates. Maximizing Your Existing InfrastructureExisting Software Integration The growth of an information infrastructure, like the growth of the organization relying on it, often takes on a life of its own. One change necessitates others; for example, adding Internet email can lead to upgrading the business mail system, which can lead to upgrading the entire network and system infrastructure. Select people throughout an organization have system expertise in their particular functional area, but no one seems to have a handle on the big picture. We explore all facets of your organization; goals, business processes, corporate culture, and information technology needs. Applying this knowledge, we work with you to assess where you are and where you want to be, recommending technology-based strategies to get you there. Integrating With 3rd Party SoftwareBracco can evaluate and select 3rd party products for your industry and integrate with your existing systems, perform customizations and train your staff. Examples of 3rd Party Products We Use
Integrating Open Source SoftwareMany large companies utilize open source software, such as Linux, for their enterprise systems. Many also use open source platforms, development tools and databases to build software products. Our engineers used to work for these companies, now they work for you. We have the experience working with open source platforms and development tools. These are openly available products some of which are robust, well tested and enterprise quality (the ones we use). They are free to low cost. These products are typically out of reach to the average computer consulting firm or small business due to the high level of expertise required to integrate them. Bracco engineers are familiar with these products and how and when to exploit them. There is a significant cost savings which we pass along to you. Low OverheadBracco operates with minimal overhead. Most of our staff and associates work from home offices (using Bracco collaboration tools). We don’t pay high rent on office space and our advertising is all word of mouth. We keep costs down and pass the savings on. DocumentationAs part of our Custom development services, complete documentation is provided to support the users:
The documentation deliverables include:
Examples of the Industries We ServeWinery
Dairy
Construction
Retail
Legal
Medical
Graphics Design / Publishing
Travel Agents
Real Estate
Hotel Management
Schools
Government Agencies
AccountantsExamples of the Technologies We UsePlatforms
Software
Database
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| Database Applications |
The Database is the core of most small business applications. Database centric systems provide for centralization, managing transactions, multiple user access, backup, automation, ease of access, minimal redundant information, exporting data and logging activity. Bracco Systems is adept at building systems, using Industry Standard systems and practices, to provide the most efficient and usable infrastructure for your business systems. We can do custom solution or customize off-the-shelf packages for you. There are advantages and limitations to each approach and implications for maintenance, licensing, etc. Bracco has the experience to know which will provide the best bang for the buck for your requirements. Bracco will select the development tools and environment that is most suitable to your requirements and budget. We can also help you select the best licensing terms for your usage patterns. Common Tasks:
Custom database design is available for all platforms. Database design services will include planning of the database, graphic design of the user interface, creation and coding of the database, importing of existing data (or connection to existing data sources), and full documentation. Database design may include development of the database as a stand-alone product, a synchronized set of databases, or as the user interface to a network database server. |
| Web Systems and Online Presence Design - Develop - Market - Host - Support |
The right graphics and design can vastly improve the quality of your site. Bracco Systems can design a Website that is as useable as it is appealing. We follow proven design conventions and guidelines to assure that your site is simple to navigate and appealing to look at. We can incorporate your existing company logo and colors in the graphic design of your website. Or, if your company is new, we can help you to design a logo and a professional website to match. A content management system based approach allows your team to change the content of the site yourself, without a web designer. Need some word-smithing to make your website come off just right? Or some new brochures, sales letters and other promotional pieces that coordinate with your new on-line presence? We can connect you with a writer who can pull it all off -- on target, on time, on budget. We can prepare and optimize your website for search engines Guide to a Successful Web Site
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| Turnkey Computer Systems |
Bracco can select the right servers, clients, network components, software and peripherals to run your systems. After thorough evaluation of your needs, geographic makeup, special user requirements we can specify a complete Network, Systems & Software configuration tailored to your company.
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| Consulting Services |
Bracco can be your outsourced CIO, to help your management team with planning, project management and technology selection. We have experience running operations up to $16M annual budget, and have led successful outsourcing and in-sourcing efforts. Call for information. |
| Training |
In today's environment of increasing systems complexity the need for effective personnel training becomes an integral factor in achieving operational success. We develop and present training to help our clients successfully rollout their new systems and applications. Our training services can help your staff be more productive. From basic computer skills to advanced network management, financial and business applications, our programs are tailored to your business, your needs and your level of expertise. Our services include:
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| Backup and Disaster Recovery |
Managed Backup Solutions tailored to your environmentCombined on and off site backups give the best of both worlds - quick restore of image in case of failure and off site storage for disaster recovery and business continuity
Value add - get a shared network drive for simple sharing of data across remote locations |